At Live Free Support Services, we are committed to being a Child Safe Organisation. We recognise that children and young people have the right to feel safe, valued, and respected in every environment.
Safe, Inclusive Environments
Child safety is embedded in our leadership, culture, systems, and everyday practice. We have zero tolerance for abuse, neglect, exploitation, or harm.
We are committed to creating safe, inclusive, and empowering environments where children:
- Feel safe
- Are respected
- Are heard
- Experience a sense of belonging
SAFEGUARDS Framework
Safeguarding is everyone’s responsibility. We are committed to continuously strengthening our systems, training, and practices to protect the children, young people, and families we support.
Child Safety Standards
As an NDIS provider, Live Free is dedicated to delivering high-quality, person-centred supports while upholding the highest standards of safeguarding.
We actively uphold the 10 National Principles for Child Safe Organisations and the Universal Principle of cultural safety for Aboriginal and Torres Strait Islander children, as outlined in the Child Safe Organisations Act 2024 (QLD).
Our Approach to Child Safety
Our safeguarding approach is guided by the SAFEGUARDS Framework which align to the 10 National Principles:
S – Strong Leadership & Culture
Leadership promotes a strong culture where child safety and wellbeing are embedded across governance, systems, and daily practice.
A – Active Child Participation
We listen to children, take them seriously, and ensure their voices are heard, respected, and acted upon.
F – Family & Community Engagement
We work in partnership with families and communities to support child safety, wellbeing, and inclusion.
E – Equity & Cultural Safety
We provide safe, inclusive, and culturally responsive environments where every child feels valued and respected.
G – Governed & Suitable People
We ensure all staff and volunteers are safe, suitable, trained, and supported to uphold child safety and wellbeing.
U – Understand & Respond To Concerns
We respond to concerns and complaints promptly, transparently, and in a child-focused manner.
A – Aware & Trained Workforce
We equip our workforce with the knowledge, skills, and ongoing training required to keep children safe.
R – Risk-Safe Environments
We create and maintain environments that are safe and minimise the risk of harm to children.
D – Driven By Continuous Improvement
We continuously review, learn, and improve our safeguarding systems and practices.
S – Systems, Policies & Accountability
We maintain clear policies, procedures, and systems that ensure accountability and effective safeguarding.
Our Commitment to Child Safety
We are committed to:
- Promoting a strong culture of child safety and wellbeing across all areas of our organisation
- Embedding safeguarding into leadership, governance, systems, and daily practice
- Listening to children and ensuring their voices are heard, respected, and acted upon
- Providing safe, inclusive, and culturally responsive environments
- Supporting children to feel safe, valued, included, and empowered
- Maintaining zero tolerance for abuse, neglect, exploitation, or harm
- Responding to all concerns promptly, transparently, and in a child-focused manner
- Meeting all obligations under the NDIS Practice Standards and relevant child safety legislation
- Continuously improving our systems, training, and practices to strengthen safeguarding
SAFE – Our Promise to Children
Live Free Support Services is committed to creating environments where every child experiences:
S – Safe
You will be safe in our care, and we will act quickly if something is not right.
A – Accepted
You will be valued, respected, and included for who you are.
F – Heard (Feel Heard)
Your voice matters. We will listen to you and take you seriously.
E – Empowered
We will support you to have a say, make choices, and be part of decisions that affect you.
Our Responsibility
Safeguarding is a shared responsibility. All staff, volunteers, and leaders at Live Free Support Services are expected to:
- Act in the best interests of children at all times
- Follow safeguarding policies and procedures
- Report any concerns or risks immediately
- Maintain professional and ethical standards
Our Commitment to Continuous Improvement
Child safety is not just a policy. It is a culture, a responsibility, and a commitment we live out every day.
We are committed to ongoing learning, review, and improvement to ensure our organisation remains safe for all children. We welcome feedback from children, families, and the community to help strengthen our safeguarding practices.
